ITS Service Desks

Below are the phone contact details and opening hours of the ITS Service Desks for students and staff.

For students

Campus

Phone and fax

Hours

All Australian Campuses

External: +61 3 9903 2777
Internal: 32777

Fax: +61 3 9903 2100

Semester:
Mon – Thur: 8:30 am – 8:30 pm
Friday: 8:30 am – 5 pm

Holidays
Mon – Fri: 9 am – 5 pm
Closed Weekends

Malaysia

Phone: +60 3 5514 6200
Extension: 869

Semester:
(Malaysia time)
Mon – Fri: 8.30 am – 5.30 pm
Sat: 9 am – 1 pm
Closed Sundays

South Africa

External: +27 11 950 4077
Internal: 4077
Fax: +27 11 950 4055

Semester and Holidays:
Mon – Fri: 8 am – 5 pm

Submit a request to the Service Desk
Acting Manager - ITS Campus Services: George Lambiris

Campus	Phone and fax	Hours
Berwick Caulfield Clayton Peninsula	External: +61 3 9905 1777 Internal: 51777 Fax: +61 3 9905 9873	Semester and Holidays: Mon – Fri: 8 am – 6 pm Closed Weekends
Gippsland	Mel metro local call: +61 3 9902 6777 Gippsland local call: +61 3 5122 6777 Internal: 26777 Fax: +61 3 9902 6719	Semester and Holidays: Mon – Fri: 8 am – 6 pm Closed weekends
Malaysia	Phone: +60 3 5514 6200 Extension: 869	Semester: ( Malaysia time) Mon – Fri: 8.30 am – 5.30 pm Sat: 9 am – 1 pm Closed Sundays
South Africa	External: +27 11 950 4077 Internal: 4077 Fax: +27 11 950 4055	Semester and Holidays: Mon – Fri: 8 am – 5 pm

Submit a request to the Service Desk
Acting Manager - ITS Clayton Service Desk: Sally Awad

Campus

Location

Hours

Berwick

Building 901, Learning Commons,
Ground floor

Semester and holidays:
Mon – Fri: 9 am – 5 pm
Closed weekends

Submit a request to the Service Desk
Acting Manager - ITS Campus Services: George Lambiris

Caulfield	Service Centre, Building A, Ground floor	Semester: Mon – Thurs: 8:30 am – 8.30 pm Friday: 8:30 am – 5 pm Holidays: Mon – Fri: 9 am – 5 pm Closed weekends
	Submit a request to the Service Desk Acting Manager - ITS Campus Services: George Lambiris

Clayton	Matheson Library, Building 4, Ground floor (Matheson Annex)	Semester: Mon – Fri: 9 am – 5 pm Holidays: Mon – Fri: 10 am – 2 pm
	Submit a request to the Service Desk Acting Manager - ITS Campus Services: George Lambiris

Gippsland	Building 1E, Level 2, Room 1E216	Semester and holidays: Mon – Fri: 8 am – 6 pm Closed weekends
	Submit a request to the Service Desk Manager - ITS Campus Services: Sahar Oujil

Malaysia	Second floor, Control room	Semester: (Malaysia time) Mon – Fri: 8.30 am – 5.30 pm Sat: 9 am – 1 pm Closed Sundays
	Submit a request to the Service Desk Director ITS Malaysia: Edmund Turner

Peninsula	Building A, Level 2	Semester: Mon – Thur: 8 am – 5 pm Fri: 8 am – 5 pm Holidays: Mon – Fri: 9 am – 5 pm Closed weekends
	Submit a request to the Service Desk Acting Manager - ITS Campus Services: George Lambiris

South Africa	Lecture Building, room L2.22	Semester and holidays: : Mon – Fri: 8 am – 5 pm
	Submit a request to the Service Desk IT Manager: Ross Khan